Reputation management foundations for SMBs
A simpler starter shell for the product ReviewNudger is actually building.
ReviewNudger is a reputation management SaaS for SMBs. v1 is intentionally narrow: ingest payment-driven triggers, normalize them into canonical events, send review requests reliably, sync Google reviews, and help operators draft replies.
Current repo status
The starter shell keeps auth and billing in place while the core product modules are built.
What the product is supposed to do
The repo now points at the actual system model from the docs instead of generic template marketing copy.
Capture external events
Store inbound webhook and Zapier payloads first so the system can explain what arrived and when.
Normalize before side effects
Turn each external receipt into one canonical source event before automation or messaging runs.
Send review requests safely
Create review requests and message deliveries with visible state, retries, and duplicate protection.
Keep operators in control
Make failures, suppressions, and synced review state easy to inspect instead of hiding them behind magic.
Intended system flow
The core lifecycle stays simple: capture the raw fact, normalize it once, then let automation and messaging build on top of that.
Step 1
Inbound receipt
Step 2
Canonical event
Step 3