Connect Zendesk to ReviewNudger with Zapier

ReviewNudger sends one neutral Google review request by SMS or email at the moment that matters. With Zapier, Zendesk can be that trigger: when a ticket enters the view you choose in Zendesk, a Zap tells ReviewNudger to send the request.

How the Zap works

1. Trigger: a ticket enters the view you choose in Zendesk. Zendesk offers a New Ticket in View trigger on Zapier. Create a Zendesk view filtered to solved tickets and every ticket that enters it starts the Zap — a clean way to ask for a review after a resolved support experience.
2. Action: ReviewNudger's Create Review Request action receives the customer's name and phone or email from the trigger and sends the review request, respecting your send delay, cooldowns, and opt-outs.
3. From there, ReviewNudger handles the rest: delivery tracking, follow-up, and syncing the resulting Google reviews into your dashboard with AI-assisted reply drafts.

Get set up

1. Start a free ReviewNudger trial and finish the short signup.
2. Our Zapier integration is in private beta — create an account and we'll get you connected. Email support@reviewnudger.com or mention Zendesk during onboarding and we'll set up the Zap with you.
3. Run one real Zendesk trigger to confirm the flow, then let it run on its own.

Prefer a direct connection? ReviewNudger also ships native integrations for Stripe, Square, QuickBooks, Jobber, and Housecall Pro, plus a direct authenticated webhook for anything that can send completed-payment data.

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