The short answer
Not on its own — Gingr has no built-in Google review request, and the reputation suites it recommends start around $299 a month. But Gingr does fire a checkout webhook for every reservation, and ReviewNudger listens to it: when a boarding, daycare, grooming, or training reservation is checked out, the pet parent gets one neutral text or email with a one-tap link to your Google review form, for $29 a month.
Why pet care businesses get so few reviews relative to visits
A daycare or boarding facility sees the same families dozens of times a year, and the pickup moment is genuinely happy — the dog is thrilled, the owner is relieved. Yet most facilities sit at a few dozen Google reviews, because nobody asks at the one moment that converts. Front-desk staff are handling leashes, invoices, and the next family; the "leave us a review" card in the go-home bag gets lost in the car.
Gingr holds everything you need to ask — the pet parent's name, email, and phone on every reservation — but it does not send review requests itself. Its built-in tools cover reservations, retail, and messaging about the stay; for reputation it points facilities at third-party suites priced for multi-location operators. That gap is why most Gingr facilities either never ask or ask inconsistently by hand.
How the checkout trigger works
Gingr lets any facility configure webhooks itself under Admin » Custom Configurations: a web address and a signature key, no API plan or Enterprise upgrade required. ReviewNudger gives you both values; paste them in once, and every reservation checkout is delivered to ReviewNudger with the pet parent's contact details.
From there your sending rules take over. After the delay you choose — an hour after pickup, or that evening — the pet parent receives one neutral review request by text or email with a one-tap link to your Google review form. A family checking three dogs out together is asked once, not three times, because ReviewNudger keeps one request per pet parent per checkout day. Your cooldown decides how soon a daily daycare regular can be asked again, so a client who comes five days a week is not texted five times.
Every customer gets the same ask by default. Cherry-picking only the families you think loved the visit is review gating, which violates Google policy and the FTC consumer-review rule; asking everyone is both compliant and where the volume is. Opt-outs, delivery status, and review click-through are tracked on each request.
What to expect
Facilities that ask every pet parent by text shortly after pickup typically see around a third of requests turn into reviews. A daycare checking out 30 reservations a day is asking dozens of distinct families a week once the per-parent and cooldown rules collapse the repeats — enough to move a 4.4 with 60 reviews to a 4.7 with 150 inside a season. New Google reviews sync back into one inbox with an AI reply suggestion, and a negative review triggers an alert so you can respond before the next family reads it.
Frequently asked questions
Does this need Gingr API access or an Enterprise plan?
No. ReviewNudger uses Gingr's built-in webhooks, which every facility configures itself under Admin » Custom Configurations, and never calls the Gingr API — so the Enterprise-only API credentials are not involved. Gingr accepts several webhook URLs separated by commas, so a facility already sending webhooks elsewhere keeps that working.
Will a pet parent who comes every day get texted every day?
No. ReviewNudger keeps one review request per pet parent per checkout day, and your cooldown (30 days by default for new accounts) decides how soon the same person can be asked again. A multi-pet checkout asks once.
Can we ask only the families who had a great stay?
No — and you should not want to. Filtering who gets asked is review gating, which Google prohibits and the FTC rule forbids. Every pet parent gets the same neutral ask; an unhappy one can send private feedback from the same page, but the public Google link is always there.
What does the pet parent actually receive?
One short text (or email) from your business name — "Thanks for bringing Biscuit in today — would you leave us a quick Google review?" — with a one-tap link to your Google review form, then up to a couple of gentle follow-ups you control if they do not respond. Customers can reply STOP at any time.