Why chiropractors lose reviews they earned
None of these are a skill problem. They are a timing problem — and timing is exactly what software is good at.
Front-desk checkout has enough going on
Payment, scheduling, insurance questions, and the next arriving patient all meet at the desk. An automatic request after the payment keeps the ask consistent without making staff squeeze in another conversation.
Repeat care requires a careful cadence
Patients may visit several times in a short period. A per-patient cooldown ensures one request does not turn into a message after every checkout.
Public replies need restraint
Even a warm response can reveal too much if it confirms treatment details. Synced reviews and editable reply drafts make it easier to respond thoughtfully while keeping the public reply general.
Works with the tools you already use
No new workflow for your crew. ReviewNudger listens to the apps you already run the business on and sends the request the moment the job is paid.
How it works
- 1Connect Square, QuickBooks, or Stripe to ReviewNudger. A completed payment can start the saved review journey without moving clinical notes or treatment details into the request. Your scheduling and patient records stay in the systems that already own them.
- 2The patient can receive one neutral text or email after your chosen delay. The request names the practice, thanks the patient, and links to Google without describing care. Every patient gets the same default path, and the cooldown blocks another request during the window you set.
- 3New Google reviews sync into one dashboard with AI reply drafts you can edit. Keep the final response general, avoid confirming anything the reviewer did not make public, and use the draft as a starting point rather than an automatic statement about care.
Frequently asked questions
Can the request avoid treatment information?
Yes. A good request needs only the practice name, a short thank-you, and a direct review link. It does not need to mention an appointment type, condition, provider note, or any other clinical detail.
Will patients get asked after every visit?
No. Set a cooldown that fits your normal course of care. Once a request starts, later payments for the same patient stay quiet until that window has passed.
Is every patient shown the Google review link?
Yes under the default neutral flow, and the optional ask-first modes also keep the public link available on every path. Private feedback never becomes a hidden gate for patients who report a concern.
Does ReviewNudger make the practice compliant by itself?
No software replaces your own privacy and professional obligations. ReviewNudger helps keep the request generic and the cadence controlled; the practice still decides what systems to connect and reviews every public reply before posting unless it has expressly enabled auto-reply.
Questions before you start? Email support@reviewnudger.com and a human will answer.
$29/month per location, everything included.
No tiers, no per-message fees, no annual contract — and the 14-day trial is free. See exactly what’s included →