Why cleaning services lose reviews they earned
None of these are a skill problem. They are a timing problem — and timing is exactly what software is good at.
Franchises win on review count, not clean count
National brands stack reviews with systems, not better work. An automatic ask after the first paid visit brings the same consistency at independent-business pricing.
Recurring clients must not be nagged
Biweekly clients are your revenue base — texting them for a review after every visit risks the relationship. The cooldown asks once, then protects them.
One-time deep cleans vanish unasked
Move-out cleans and one-time deep cleans are high-satisfaction, one-shot customers. If the ask does not happen automatically after payment, it never happens at all.
Works with the tools you already use
No new workflow for your crew. ReviewNudger listens to the apps you already run the business on and sends the request the moment the job is paid.
JobberWhen a Jobber invoice is paid after the visit, the event can start the request flow.
SquareWhen a Square payment completes — in person or online — the request is queued.
QuickBooksWhen a QuickBooks payment posts for a deep clean, the event can start the request flow.Launch27When a Launch27 booking is marked complete, a Zap triggers the same request.MaidilyWhen a Maidily job is paid after the clean, a Zap triggers the same request.How it works
- 1Connect Jobber, Square, or QuickBooks — whichever collects your payments. ReviewNudger triggers on the payment itself, so cash-flow tools you already use become your review engine with no new steps per visit.
- 2First-time customers can get one neutral review request by text or email after they pay, at the time you choose. Recurring customers fall under the cooldown, and a STOP reply blocks future texts unless the customer opts back in.
- 3Every new review lands in your dashboard with AI reply tools. You can generate and edit a warm response to a review that mentions your cleaner by name.
Frequently asked questions
Most of my clients are biweekly regulars. Is this still useful?
Regulars who have never been asked can be a strong source of reviews. A paid visit can start one request, then the cooldown blocks repeat asks during the window you set.
My cleaners are not comfortable asking in person. Does that matter?
It does not have to. The request can arrive by text or email after payment, so your team can focus on cleaning while the system handles the ask.
Can customers who opted out ever be re-asked?
No. STOP replies and email unsubscribes are recorded per customer and honored on every future trigger, automatically.
What does it cost?
$29 per month per location, everything included, with a 14-day free trial and no contract. Cancel from the billing page linked in Settings if it is not paying for itself.
Questions before you start? Email support@reviewnudger.com and a human will answer.
$29/month per location, everything included.
No tiers, no per-message fees, no annual contract — and the 14-day trial is free. See exactly what’s included →