Google review software for HVAC companies
HVAC demand is seasonal, but your Google reviews work year-round. When the first heat wave hits and every homeowner in town searches "AC repair near me," the company with recent reviews wins the call — and by then it is too late to start collecting them. ReviewNudger builds that review base steadily: every paid invoice, from a $150 tune-up to a $12,000 system install, automatically triggers one review request by text or email while the house is comfortable again and the customer remembers why.
Why hvac companies lose reviews they earned
Review recency decides the busy season
Homeowners picking an HVAC company during a heat wave read the newest reviews first. A steady drip of requests through the slow season means you enter the spike looking active and trusted.
Maintenance-plan visits get ignored
Install crews sometimes ask for reviews; nobody asks after the routine spring tune-up. Payment-triggered requests cover every visit type, and a cooldown keeps plan members from being over-asked.
Big tickets deserve a public paper trail
A homeowner about to spend five figures on a new system checks your reviews line by line. Volume from real, recent jobs is what makes that decision easy.
Works with the tools you already use
- When a Housecall Pro job is paid — install, repair, or tune-up — the request sends itself. See the Housecall Pro integration →
- When a Jobber invoice is settled, the customer hears from you one more time. See the Jobber integration →
- When a Service Fusion job completes, a Zap passes it straight to the review request. See the Service Fusion integration →
How it works
- Connect Housecall Pro, Jobber, or your invoicing system once. From then on ReviewNudger watches for completed payments across every job type — no per-job effort from dispatchers or techs.
- Each paying customer gets the same neutral review request, on your schedule. Send it an hour after payment or that evening; follow up by email if there is no response. Maintenance-plan customers are shielded by a cooldown you set, so twice-a-year visits do not become twice-a-year asks.
- Reviews sync to one dashboard as they land, each with an AI-drafted owner reply. Replying quickly to a review that mentions your comfort advisor by name is exactly the social proof the next install shopper wants to see.
Frequently asked questions
We run seasonal promos through a call center. Does this fit?
Yes. Requests key off completed payments in your field-service software, so how the job was booked does not matter. Every paid job — promo or not — feeds the same review pipeline.
Can I hold requests until after a quality-check call?
You control a send delay per location. Many HVAC shops set a few hours so the follow-up call happens first, then the review text goes out the same day while the visit is fresh.
Will maintenance members get texted every visit?
No. The cooldown window means a member serviced in April is not re-asked at the fall tune-up unless you want them to be. You choose the number of days.
Is this compliant with SMS rules?
ReviewNudger registers your business for A2P 10DLC carrier compliance during setup, honors STOP replies automatically, and records opt-outs per customer so they are never texted again.
ReviewNudger is $29/month per location with everything included. The trial is free for 14 days and setup fits in one sitting.
Start your free trial · Questions? Email support@reviewnudger.com and a human will answer.