Connect The Customer Factor to ReviewNudger with Zapier
ReviewNudger can send one neutral Google review request by SMS or email at the time your settings allow. With Zapier, The Customer Factor can supply the trigger: when a job is marked completed in The Customer Factor, a Zap asks ReviewNudger to create the request.
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A job is marked completed in The Customer Factor
The Zap fires with the customer's name and phone or email.
ReviewNudger creates the review request
Your send delay, cooldown, channel rules, and opt-outs decide whether and when it goes out.
The customer gets one friendly text or email
Follow-ups stop the moment they head to Google or send private feedback.
How the Zap works
Start with the source trigger and ReviewNudger action. Booking-created workflows add a Delay Until step so the request cannot run before the appointment ends.
The trigger
A job is marked completed in The Customer Factor. The Customer Factor offers a Job Completed trigger on Zapier that fires when a job is marked as completed, plus a New Payment trigger that fires when an invoice is paid. Pick the moment that fits how your crew closes out work. If you already use the built-in thumbs-up survey email, turn it off so the customer is only asked once.
The action
ReviewNudger's Create Review Request action receives the customer's name and phone or email from the trigger. Your send delay, cooldown, channel readiness, and opt-outs decide whether and when the request sends.
ReviewNudger handles the rest
Delivery tracking, follow-up, and syncing new Google reviews into your dashboard with AI reply tools — no extra Zap steps needed.
Trigger details last verified in July 2026 against the public Zapier app directory.
Get set up
- 1Start a free ReviewNudger trial and finish the short signup.
- 2Open the ReviewNudger Zapier setup link to add ReviewNudger to your Zapier account.
- 3Create a Zap with The Customer Factor as the trigger and ReviewNudger's Create Review Request as the action. ReviewNudger connects through OAuth — sign in and approve when Zapier asks, no API keys to copy.
- 4Run one real The Customer Factor trigger to confirm the flow, then let it run on its own.
Automate this with Zapier
Start a Zap with The Customer Factor as the trigger and ReviewNudger's Create Review Request as the action — Zapier walks you through each step.
A free Zapier account is enough to start.
Questions before you start? Email support@reviewnudger.com and a human will answer.
Prefer a direct connection?
ReviewNudger also ships native integrations for Stripe, Square, QuickBooks, Jobber, Housecall Pro, and Clover, plus a direct authenticated webhook for anything that can send completed-payment data. See every integration →
Related resources
Useful next steps for choosing a trigger, setting up the request, and putting the workflow into practice.
Make review requests part of your routine.
Set up in about 10 minutes. Requests go out after each paid job, follow-ups run on their own, and every review lands in one inbox.
$0 today · card required · no charge until your 14-day trial ends · $29 a month per location after that