Why fencing contractors lose reviews they earned
None of these are a skill problem. They are a timing problem — and timing is exactly what software is good at.
Project trades cannot afford unasked customers
A busy fencing outfit might complete a few jobs a week. At that volume, an unasked happy customer is a real loss — the review base only grows if the ask happens every single time.
Big tickets get researched line by line
A homeowner spending five figures on a fence reads your reviews the way they would read references. Recent, specific reviews about clean installs and kept timelines are what turn an estimate into a signed contract.
The final walkthrough is for the punch list
Closing out the job in person is about the gate latch and the cleanup, not about asking for favors. A text after the final payment keeps the ask polite and off your foreman’s plate.
Works with the tools you already use
No new workflow for your crew. ReviewNudger listens to the apps you already run the business on and sends the request the moment the job is paid.
JobberWhen a Jobber invoice for the completed project is marked paid, the event can start the saved request flow.
QuickBooksWhen the final QuickBooks invoice payment lands, the event can start the saved request flow.
StripeWhen a Stripe payment succeeds for the project balance, the event follows your saved rules.How it works
- 1Connect Jobber, QuickBooks, or Stripe once. ReviewNudger listens for completed payments, so the review request keys off the moment the project is truly done — the final invoice — not a mid-project deposit.
- 2After that payment, the customer can get one neutral text or email asking for a Google review, sent after the delay you choose. Every customer gets the same request by default, and duplicate protection means a deposit plus a final payment never turns into two asks.
- 3New reviews sync into one dashboard where an AI reply suggestion is one click away — thank the customer who named your crew and mention nothing you would not want the next estimate-shopper to read.
Frequently asked questions
We take a deposit up front. Will customers get asked twice?
No. Duplicate protection and the per-customer cooldown mean one journey per customer: the deposit and the final payment collapse into a single ask under your rules, timed off the payment you choose to connect.
Our jobs run through a sales rep and a crew. Who has to remember this?
Nobody. The paid invoice in Jobber or QuickBooks is the trigger, so the request goes out whether the rep, the foreman, or the office remembered — that is the point.
How fast will reviews come in at project volume?
Roughly a third of asked customers leave a review when the request arrives by text shortly after the job. At a few completed projects a week, that is several new reviews a month — meaningful movement for a project trade, where most competitors sit under fifty reviews.
Do unhappy customers get filtered out?
No. ReviewNudger’s default sends every customer the same neutral request — no hidden screening. That keeps you inside FTC rules and Google’s review policies, which prohibit selectively suppressing negative reviews.
Questions before you start? Email support@reviewnudger.com and a human will answer.
$29/month per location, everything included.
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