Get set up
- 1In ReviewNudger, open Settings → Connected apps and create your Direct webhook key. Note your account ID shown alongside it.
- 2In Make, create a scenario that starts from your source app — for example an invoice-paid, order-paid, or booking trigger.
- 3Add an HTTP "Make a request" module: method POST, URL https://www.reviewnudger.com/webhook/custom, header Authorization: Bearer <your key>, body type JSON.
- 4Map the JSON body from the trigger: accountId, eventType "payment_completed", receiptId and paymentId from the source record's ID, occurredAt, amount, currency, and the customer's email or phone and name.
- 5Run the scenario once with a real record, then confirm the event under Recent events in ReviewNudger Settings → Connected apps.
Questions before you start? Email support@reviewnudger.com and a human will answer.
Good to know
Use the source record's own ID as receiptId — replays and scenario reruns then collapse onto one review request instead of double-texting the customer.
Your per-location send delay, cooldown, and opt-out settings apply to every request, so you rarely need extra delay modules.
Related resources
Useful next steps for choosing a trigger, setting up the request, and putting the workflow into practice.