You get the customer back inside. ReviewNudger sends a friendly review request after a qualifying payment and handles the follow-ups, so you can get on with the next call.
They communicated the arrival time clearly, explained the cost, and handled everything professionally.
Payment received. Review request triggered automatically. Alex gets a text: “Hi Alex! Thanks for choosing Access Locksmiths. We're a small business, and a quick Google review would mean a lot. Leave one here: reviewnudger.com/r/9ktm” Then a new Google review from Alex, 5 out of 5 stars: “They communicated the arrival time clearly, explained the cost, and handled everything professionally.”
Connect the software you already run the business on.
Every paid job or finished appointment sends the review request for you.
FreshBooks
ServiceM8
Mindbody
Gingr
Follow Up Boss
Hostaway
JobNimbus
Make
Tripleseat
Checkfront
Shopmonkey
FreshBooks
ServiceM8
Mindbody
Gingr
Follow Up Boss
Hostaway
JobNimbus
Make
Tripleseat
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Shopmonkey
BReview gradeSummit Plumbing#4 of 11 nearby plumbers
An example scorecard for Summit Plumbing: review grade B, #4 of 11 nearby plumbers. Your scorecard reads your real listing.
See how you stack up against nearby competitors.
Find your business and get a free review scorecard: your grade, how you rank against nearby businesses in your category, and what it takes to move up.
Public Google data only. Free, no signup.
A stronger reputation. A lighter workload.
From the first review request to the reply, put the follow-through on autopilot.
01Automatic requests
The work is done. The review request is already handled.
Connect Square, Stripe, or QuickBooks once. Review requests go out at the time you choose.
Send by text or email after a payment or appointment
Hi James! Thanks for choosing Summit Plumbing. Would you leave us a Google review? Your review helps others choose with confidence. https://reviewnudger.com/r/example
Reply STOP to opt out.
$0 today · card required · no charge until your 14-day trial ends · $29 a month per location after that
Watch a paid job turn into a Google review.
Follow one customer from payment to review. Then step inside the dashboard to see the follow-ups, replies, and everyday details that run in the background.
15 short steps · about two minutes · no signup · plays right here, or open it on its own page
Take the tour
Summit Plumbing · example accountAbout 2 min
Example business · Illustrative numbers. Click to start the tour. 15 short steps.
When someone is locked out, trust cannot wait.
Built around your work · Locksmiths
Emergency lockouts
Residential locksmiths
Commercial locks
Rekeying services
01
Customers need proof in minutes
Someone standing outside a locked door does not read a long website. They scan nearby listings and recent reviews for clear prices, fast arrival, and a real local business.
02
The relief window closes quickly
Once the lock turns and the customer gets inside, the crisis is over. A request tied to payment can arrive while the relief and the technician’s professionalism are still easy to remember.
03
Mobile technicians cannot manage follow-up lists
Technicians move from call to call and often collect payment on-site. An automatic handoff from the card payment keeps review asking consistent without adding office work at the end of the shift.
locksmith near me
A business they can get to know
Access Locksmiths
“They communicated the arrival time clearly, explained the cost, and handled everything professionally.”
Alex · Illustrative reviewer
Example only: a search and review for fictional Access Locksmiths, not a customer testimonial or a promised search position.
Most customers will leave a review. You just have to ask.
83%
of customers will leave a review when a business asksBrightLocal, 2026
97%
of people read online reviews before choosing a service businessBrightLocal, 2026
5–9%
more revenue for each one-star improvement in a business’s ratingHarvard Business School
74%
of people want to see a review from the last three monthsBrightLocal, 2026
$0 today · card required · no charge until your 14-day trial ends · $29 a month per location after that
Connect your service calls to review follow-up.
Connect your Google Business Profile and Square. The starting point is when a payment is completed in Square. Confirm that this event matches finished work in your business, then choose a delay. Staff can also start requests manually for work outside your connected app.
Choose a delay after a completed service or payment. Customers can share feedback once they are back inside and settled, while your team moves on to the next call. Keep security details out of every request.
No payment app? You can still ask today.
Connecting a payment app makes requests fully automatic, but nothing about ReviewNudger requires it — every account gets both of these from day one.
Send a review request
Name
Sarah Chen
Phone
(617) 555-0142
When to send
Send nowGoes out at the next allowed time.
Tomorrow morning8:00 AM EDT
Send review request
Marcus Reed
Text · 2:14 PM
Sent
Priya Patel
Text · tomorrow 8:00 AM
Scheduled
Type a name, hit send
Type a customer’s name and number and the request goes out right away, or at a time you pick. Your crew gets a private link and QR code so they can ask on the spot from their phones.
Upload a spreadsheet (CSV file) of past customers and send requests to all of them at once — the fastest first win, from people who already love your work.
Your own number sends after carrier approval. While verification is pending or recently rejected, accounts that meet the sending conditions may use a ReviewNudger number, subject to limits and availability. See pricing for full terms.
A toll-free texting number and carrier verification are included. A local number is an optional $100/year add-on, billed separately; it requires a paid plan and its own approval.
More than one location? Each location gets its own $29-a-month plan. Get in touch →
Soon after payment, but not while the technician is still standing there. A short delay lets the customer get settled and keeps the request connected to the solved problem. You control that delay in Settings.
Can the message reveal what kind of lock work we did?
It does not need to. Keep the request to your business name, a simple thank-you, and the review link. Avoid addresses, lock types, access details, or anything else that could create a security concern.
Will reminders stop after someone responds?
Yes. Follow-ups stop when the customer clicks the Google review button, sends private feedback, or opts out. Clicking through is enough; we do not wait for proof that a review was posted. You can also stop follow-ups yourself. A separate repeat-customer cooldown controls when a later visit can start a new request.
What can I do during the 14-day free trial?
Connect Google, bring your reviews into one inbox, connect your job or invoicing app, and prepare your requests and follow-ups. Submit your business details for texting approval during the trial. Trial: up to 50 SMS attempts from your approved toll-free number or, when the sending conditions are met and one is available, a ReviewNudger number during carrier review. See pricing for sending limits. A card is required, but you pay $0 today. Cancel before the trial ends to avoid a charge.
How much does it cost? Are texts extra?
$29 per month per location includes text and email review requests, follow-ups, the Google review inbox, AI reply tools, and unlimited team members. There are no per-message fees or annual contract. Your toll-free texting number and its approval are included. A local area-code number is an optional $100/year add-on.
Can you guarantee reviews or a higher Google ranking?
No. Your customers decide whether to review you and what to write, and Google controls its search results. ReviewNudger makes asking and following up consistent. It does not buy reviews, promise a review count, or filter unhappy customers out of the default request.