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Google review software for towing and roadside assistance companies

Get more Google reviews for your towing business, automatically.

When a tow is paid in Square, Stripe, or any of 9,000+ apps through Zapier, ReviewNudger texts or emails the driver a short, friendly link to leave you a Google review. It sends the reminders too, so your operators can clear the scene and take the next call.

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$0 today · card required · no charge until your 14-day trial ends · $29 a month per location after that

Tow operator securing a sedan on a flatbed at the roadside

Invoice paid · 4:12 PM

NW
Nate WinslowHighway flatbed tow marked paid in Square
  • Texts every driver
  • Reminds who forgets
  • Replies to reviews
  • Flags unhappy drivers

Connect the software you already run the business on.

Every paid job or finished appointment sends the review request for you.

  • Jobber
  • FreshBooks
  • ServiceM8
  • Square
  • Mindbody
  • Zapier
  • Gingr
  • QuickBooks
  • Follow Up Boss
  • Hostaway
  • Stripe
  • JobNimbus
  • Make
  • Housecall Pro
  • Tripleseat
  • Checkfront
  • Clover
  • Shopmonkey

Everything your towing business needs to earn more 5-star reviews

From asking after every paid tow to replying when the reviews come in, ReviewNudger handles the follow-up so your drivers can stay on the road.

01Automatic requests

The car is dropped. The review request is already handled.

Connect Square or Stripe once. Review requests go out after a card is paid at the scene or the drop, at the time you choose. Motor-club and police-rotation tows have no customer payment, so they never start one.

Send by text or email after a paid tow
Your timing. Your message. No manual sending.
See which apps connect
Payment receivedNate Winslow · 8:41 AM · Highway flatbed tow marked paid in Square
1 hour later · you choose the timing
Text from Summit Towing9:41 AM

Hi Nate! Thanks for choosing Summit Towing. Would you leave us a Google review? It helps neighbors choose with confidence. Reply STOP to opt out.

Review request sent automatically

Example only: fictional Summit Towing, not a customer.

Everything above is included in the one $29-a-month plan.

More reviews. More calls. More retail tows.

A stranded driver picks the towing company with the most recent, best reviews. ReviewNudger makes sure that’s you.

  • Tow operator winching a car onto a flatbed
    01

    Show up first on Google

    Google favors businesses with lots of fresh reviews. Ask after every paid tow and you climb past competitors who don’t.

  • Tow truck driver talking with a stranded motorist on the shoulder
    02

    Win more of the calls

    When someone on the shoulder searches for a tow and three companies come up, the one with the most recent five-star reviews gets the call.

  • Operator unloading a car at a repair shop
    03

    Earn the shop referrals

    Repair shops and dealers send tows to the company their customers speak well of. Dozens of drivers saying you were quick and careful make you the shop’s first call.

See how you stack up against nearby competitors.

Get a free review scorecard: your grade, how you rank against nearby towing companies, and what it takes to move up.

Powered byGoogle

Public Google data only. Free, no signup.

Works with the towing software you already use.

Already take cards in Square or Stripe, or invoice in QuickBooks? Connect it once and review requests go out on their own after every paid tow. Jobber and Housecall Pro connect directly too; Super Dispatch connects through Zapier.

Browse all integrations

Frequently asked questions

Need help checking your setup? Email support@reviewnudger.com and a human will help.

Why do reviews matter so much for a towing company?

A driver on the shoulder with a dead car is searching from their phone and picking fast. They can’t compare trucks, so they read what your past customers said about how quickly you came and how carefully you loaded. Your reviews are doing the selling in the thirty seconds before they call.

When three companies show up in the same search, reviews usually break the tie. People look for signs you arrived when dispatch said, treated the car gently, and dropped it where they asked.

Reviews also affect where you land on Google. A business that keeps getting new reviews looks active and trustworthy, which helps you show up when someone nearby searches for a tow truck or roadside assistance.

How does ReviewNudger get my towing company more reviews?

Plenty of relieved drivers would leave a review. They were already having a bad day, the operator is on to the next call, and nobody asks them later, so they don’t. ReviewNudger does the asking.

When a tow is paid by card in Square, Stripe, QuickBooks, or any of 9,000+ apps through Zapier, the driver gets a short, warm text or email with a link straight to your Google review page. You choose the wording and the delay, up to a day, so it lands once they are home and the stress has passed. If they don’t respond, a reminder goes out, and it stops the moment they leave a review.

Only retail tows ask. Motor-club and police-rotation calls have no customer card and no customer contact, so they never start a request, and a dispatcher can still send one by hand from the dashboard or the quick send link when a driver pays cash. A repeat-customer cooldown of up to 90 days keeps a shop account or a fleet with several calls a month to a single ask.

Will ReviewNudger save my team time?

Yes. After a one-time setup of about 10 minutes, there’s nothing to send, track, or remember. Your operators clear the scene and take the next call, and dispatch stops chasing drivers for reviews.

New reviews show up in one inbox with a suggested reply ready to post, so staying on top of them takes minutes a week instead of hours.

Book more towing calls with ReviewNudger

Start your 14-day free trial and see how many more Google reviews your towing company gets when every driver is asked.

$0 today · card required · no charge until your 14-day trial ends · $29 a month per location after that